Cookies Policy

About this Cookies Policy

A cookie is a small text file that a website may place on your computer, mobile phone, tablet or another internet-connected device. Cookies allow a website to remember information about your visit. They can help pages load correctly, keep selected preferences available, support account functions and provide information about how the website is used.

Justwin9 Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies. For simplicity, this policy uses the word cookies to refer to cookies and similar technologies unless a separate distinction is needed.

Cookies may be set by Justwin9 Casino or by third-party service providers that support the website. Some cookies operate only while your browser is open. These are often called session cookies. Other cookies remain on your device for a set period or until you remove them. These are often called persistent cookies.

The use of cookies may involve information about your device, browser, approximate location, language, pages visited, links selected, session activity and general website interactions. Depending on the technology and the information available from other sources, some information may be capable of being linked with an account or other personal information. Our Privacy Policy explains how personal information is handled more generally.

Cookies may be used when you browse public pages, create or access an account, use account features, complete forms or interact with support and gambling services. The cookies used may depend on the device, browser, website features and services you choose to use.

By using the website, you may encounter cookies that are necessary for the service, cookies that require your choice, or cookies that are placed by third parties. Where applicable, a cookie banner, preference tool or other notice will provide information about available choices. Your options may depend on the type of cookie, the service involved and applicable Australian privacy requirements.

Why cookies may be used

Different cookies have different purposes. Some are needed for basic website operations, while others help us understand performance or provide a more relevant online experience. The categories below are general descriptions. The exact cookies used may change as the website, technology providers or services develop.

Strictly necessary cookies

These cookies support functions that are essential to the website. They may help with page navigation, secure areas, account access, session management, fraud prevention, traffic management and the operation of forms. Without these cookies, parts of the website may not work properly or may be unavailable. Because they support core functions, they may not always be disabled through a preference tool.

Security and compliance cookies

Security-related technologies may help detect unusual activity, protect accounts, reduce automated abuse, support identity and age-related checks where required, and protect the website from technical threats. These technologies may collect information about a device, browser, network connection or interaction with the website. They are used to help maintain a safer environment and support applicable legal and operational requirements.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display preferences, accessibility settings or cookie selections. They may also support the features you choose to use. If you clear these cookies or block them, you may need to enter preferences again and some features may not be presented in the way you previously selected.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about popular pages, navigation paths, loading performance, error messages, device types and general traffic patterns. This information can help identify technical issues, improve content, test website changes and make the service easier to use. Analytics information is generally assessed in aggregated or pseudonymous form where practical.

Advertising and personalisation cookies

Where used and permitted, advertising or personalisation technologies may help measure campaigns, limit repeated advertisements, understand engagement and show content that is more relevant to your interests. These technologies may be provided by third parties. They may use information about your browsing activity across websites or services, subject to the third party's own policies and any choices available to you.

Responsible gambling and service communications

Cookies or similar technologies may support messages, account notices, help content and responsible gambling information. They may help remember whether a notice has been shown or whether a preference has been selected. These technologies are not intended to encourage unsafe gambling. Gambling should be treated as entertainment, and you should use the responsible gambling tools and information made available on the website.

Third-party services and managing your choices

Some website functions may be supported by third-party providers, including providers of hosting, security, analytics, payment-related services, customer support, content delivery, advertising or consent management tools. These providers may place or access cookies and similar technologies when their services are used. Their handling of information may be governed by their own privacy and cookie policies.

Justwin9 Casino may review the use of third-party technologies from time to time. A provider may change the name, purpose, duration or operation of its cookies without notice to us. For this reason, a cookie preference tool may show the most current available categories or providers at the time you use it.

You can manage cookies in several ways. The options available to you may vary depending on your browser, device, location, operating system and the technology involved. If the website provides a cookie banner or preference centre, you can use it to accept, reject or adjust optional categories where those controls are available.

• Change your browser settings to block cookies, allow cookies only from selected websites, delete existing cookies or notify you before a cookie is stored.
• Use device or operating system controls that manage advertising identifiers, tracking permissions or similar technologies.
• Clear stored website data if you want to remove existing cookies from your device.
• Use privacy, tracking protection or private browsing features offered by your browser, while understanding that these features may not block every technology.
• Review the privacy and cookie settings offered by third-party services that you access through the website.

Blocking or deleting cookies may affect the website. You may be logged out, lose saved preferences, need to complete forms again, or be unable to use account, security or transaction-related functions. If you reject optional cookies, you may still see advertising or general content, but it may be less relevant to your interests. Browser settings may apply more broadly than this website and may affect other websites you use.

If you use more than one browser or device, you may need to set your preferences separately on each one. Cookie choices may also be stored using a cookie or similar technology. If you delete that preference record, the consent notice may appear again. A change to your cookie choice may not immediately remove information already collected by a provider, and separate steps may be required under that provider's policy.

Some technologies cannot be managed in exactly the same way as ordinary browser cookies. For example, local storage, mobile identifiers or security tools may have separate controls. Where a particular technology has a separate choice mechanism, information about that mechanism may be provided in the relevant notice or by the applicable provider.

Updates, privacy and questions

We may update this Cookies Policy when our website, technology, services, legal obligations or privacy practices change. The updated version will be made available on the website, and the effective date may be changed where appropriate. We encourage you to review this page periodically so you remain aware of how cookies and similar technologies are used.

This policy does not override any notice shown at the time information is collected. If a particular service provides a separate cookie notice, consent prompt or privacy statement, that notice may contain additional information about the relevant technology. Where there is a difference between general information on this page and a specific notice, the more specific notice may apply to that service.

Cookies are only one part of how information may be collected or used. The Privacy Policy contains further information about the types of personal information that may be handled, the purposes for handling it, disclosures to service providers, data security, retention, access requests and other privacy matters. You should also review the Terms and Conditions before using gambling services.

Your privacy choices

Depending on the circumstances, you may have rights or choices relating to personal information collected through cookies and similar technologies. These may include changing optional cookie preferences, requesting access to personal information, asking for information to be corrected, or raising a concern about how information is handled. The availability of a particular right may depend on the information involved and applicable law.

A request about cookies may not be enough to remove information held by a third-party provider. You may need to contact that provider directly or use its available privacy controls. We may need to verify your identity before dealing with a request that relates to account information or personal data.

Contact and support

If you have a question about this Cookies Policy or want to raise a privacy concern, please use the contact or support channels made available on the Justwin9 Casino website. Please do not include unnecessary sensitive information in a message. Our support team may provide general guidance or direct your request to the appropriate privacy contact.

By continuing to use the website after an updated policy or notice has been published, you acknowledge the information provided in the updated version, subject to any consent requirements that apply. Your browser and device settings remain available as additional ways to manage cookies and similar technologies.